County waste department closes office to public in accordance with COVID-19 guidelines

In compliance with the office closure health order issued by Riverside County public health officer Dr. Cameron Kaiser, the Department of Waste Resources headquarters office will close to the public starting Wednesday, March 18. However, we remain operational and accessible via email and telephone communications.

While in-person office visits will be discontinued, requests for clearances relating to building permits (Form B/C/D) and recycling/trash enclosure plans are still able to be submitted via email. Also, staff is available to answer questions relating to composting/recycling, waste approval, and other services. All inquiries should be directed to WasteWebSupport@rivco.org and will be routed to the specific division for a response. If you prefer to speak with staff by phone for assistance, call (951) 486-3200.

This directive applies only to the headquarters office, as all active landfills remain operational during standard business hours. Additionally, waste recycle parks at active landfills remain open, as current procedures are in line with proper social distancing guidelines. However, as a best practice, beginning March 25, 2020, the Department will limit landfill transactions to credit/debit transactions only (no cash). 

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