Westside Story Newspaper – Online The News of The Empire – Sharing the Quest for Excellence
By Carrie Stanton
Did you know that most DMV transactions are currently being handled online? The newest options available may allow you to complete the driver’s license knowledge test from the comfort of your home before visiting a DMV office.
If you’re renewing your license with a knowledge test requirement, or are an adult taking it for the first time, the DMV offers two resources – a remote version of the traditional knowledge test, and an interactive eLearning course. Eligible customers are prompted to choose the remote knowledge test or eLearning course after filling out the online driver’s license application and paying the fee.
Currently, the remote knowledge test is available for the nearly 2 million tests taken by Californians renewing their license each year, the more than 1.3 million tests taken by adults getting their license for the first time who also don’t have a California identification card and Californians getting a REAL ID or motorcycle license for the first time. The eLearning course is available for Californians renewing their license.
The newly offered eLearning course can be taken on a computer, laptop, tablet, or mobile device and is available 24/7. There are seven interactive modules that must be completed, including quizzes, after each module. The eLearning course takes approximately 45 minutes and is currently only available in English.
When you choose to use an online testing resource, it significantly saves time by eliminating the need to wait in line and take your test in a DMV office. Customers with a testing requirement for their license are still required to go to a DMV office after completing one of the online options to provide the required identity and residency documents, take a photo, provide a thumbprint, complete a vision screening, and be issued a licensing document.
The online knowledge test is available in 35 languages to customers who have an internet-enabled computer or laptop with a webcam. The test cannot be taken on a tablet or mobile device. Customers can begin the online exam between 8 a.m. and 4 p.m. Monday through Friday, excluding state holidays.
For identity verification and as a fraud prevention measure, online test participants are required to verify their identity and agree to be monitored throughout the exam.
The test can be attempted online twice. If a customer fails to pass the test after two tries, they will be prompted to go to a DMV office to take the test a third time.
This is just one more example of how the DMV is modernizing to add more convenient services online that used to be only available in an office. Checking things off your DMV to-do list is now a lot faster . It all starts here: dmv.ca.gov.
